Chiropractic
Automating the Accident Desk: Streamlining Personal Injury Intakes
Luis Fonseca
Founder, Selcor
Personal Injury (PI) cases are the cornerstone of many successful chiropractic practices. They often involve long treatment plans and reliable reimbursement. But the intake process is a nightmare.
A new PI patient call can take 20 minutes or more. You need the date of the accident, the attorney's contact info, the claim number, the insurance adjuster's name, and a detailed description of injuries. For a busy front desk, this call is a bottleneck that stops everything else.
The Specialized PI Agent
Selcor deploys specialized Voice AI agents specifically for this workflow. When a caller identifies as an auto accident patient, they are routed to the PI Agent.
This AI doesn't rush. It patiently walks the caller through every required field: "Do you have your claim number handy? No problem, I can wait." It ensures that every piece of data is collected accurately and populated into your case management software before the patient ever arrives.
Impressing the Attorneys
Attorneys value efficiency. When they refer a client to you, they want to know the case will be handled professionally from minute one.
By automating the intake, you ensure that medical liens and letters of protection are processed instantly. You become the "easy to work with" chiropractor that attorneys keep on speed dial.
High Value, Low Friction
Don't let the administrative burden deter you from growing your PI practice. Let AI handle the paperwork so you can handle the recovery.
Win more PI cases.
Streamline your intakes and become the preferred provider for local attorneys.